Our mobile and web services allow you to obtain real time account information, deposit checks, pay bills, transfer funds, purchase on the go, and more. Service Hours: Monday – Thursday am – pm, Friday am – pm, Closed Saturday.Springerville branch hours: Monday – Friday am – pm. The Forms with documentation should be filed in the binder marked Mortgage Satisfaction Waivers. 1. Enter the lender's name and loan account number. Down Payment Assistance Program. Assistance is available for homebuyers purchasing throughout the City of Tucson and Pima County, excluding Tribal lands. Our housing counselors can help you apply for HOME funds for down payment assistance. DPA Funding Request Form. Most lenders also require title insurance, in the form of a loan policy.