The Homeowner Mortgage Servicing Unit is open and available to process your requests during regular business hours. Processing times is currently 8 weeks.A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Mostly likely, your "lender" does not actually own your loan. They probably sold it off soon after they made the loan so that they could regain the capital. Apply for an auto loan today with Bethpage FCU or refinance your existing auto loan to potentially lower your monthly payment. Rev up your new-car excitement with an auto loan that fast-tracks you to the driver's seat of your dream ride. Construction and personal loans, home equity lines of credit, and mortgage payments. Flagstar Bank P.O. Box 660263.