General inquiries (available 24 hours): Call 311 (If you are calling from outside New York City or using TTY or relay services for the deaf or hard of hearing, call 212-639-9675.)
If you take your deferred compensation payments over a period of 10 years or more, those payments will be taxed in the state where you reside, rather than in the state in which you earned the compensation, possibly reducing your state income taxes.
If you need assistance, please contact 311.
Contact the Department of Finance. Call 311 or 212-NEW-YORK (212-639-9675) for help.
If you need assistance, please contact 311.
Call 311. We're here to answer your call 24 hours a day, 7 days a week, 365 days a year. Call 311 or 212-NEW-YORK (212-639-9675) to connect with us: Outside of New York City.
Contact 311 311 is available online, by texting 311-692, or by calling 3-1-1 from within the City or 212-NEW-YORK outside the five boroughs. TTY service is also available by dialing 212-504-4115.
Typically, lenders can provide a payoff letter within seven to ten business days upon request. However, processing times may vary depending on the specific lender and their workload.
Under federal law, the servicer must generally send you a payoff statement within seven business days of your request, subject to a few exceptions. (12 C.F.R. § 1026.36.)
To appeal to register with debt, complete the ATRWD form. For any questions or concerns, please email reg.appeals@queensu.ca.