In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. A payoff request can be created and mailed for free.How long does it take to obtain a payoff? We offer competitive rates and a range of flexible lending solutions, including business loans, and commercial and residential mortgages. Apply for your refinance. In the "Loan Payoff" box, click View Payoff Quote. Click CONTINUE to submit the payoff quote request.