Mortgage Servicing Request Form: Print and complete a Mortgage Servicing Request Form (PDF) providing ALL requested information. A payoff request can be created and mailed for free.How long does it take to obtain a payoff? To receive a copy of a loan payoff statement, please fill out the below request form. Want to make sure you keep that great mortgage rate you qualify for? The Loan Payoff Request Form is a vital document for borrowers who wish to obtain a mortgage payoff statement from Seneca Mortgage Servicing LLC. The title still said I had a loan, but I thought the letter was proof enough that it was paid off. Complete Onboarding. Take your final steps to add PNC as the lienholder on your new Auto loan. When we receive the request, we'll send the title documentation in the appropriate format.