Print and complete a Mortgage Servicing Request Form (PDF) providing ALL requested information. How can I request a payoff statement?Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. The Homeowner Mortgage Servicing Unit is open and available to process your requests during regular business hours. Processing times is currently 8 weeks. Request Type: Payoff Letter: A payoff letter outlines your financial obligation to satisfy the mortgage. Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Filling out this form is straightforward. The revised Form MT15, Mortgage Recording Tax Return, is now available. Use this free mortgage calculator to estimate your monthly mortgage payments and annual amortization.