How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.The Office of the City Register records and maintains New York City real property and certain personal property transfer records, such as mortgage documents. 11th JD - Queens Surrogate's Court Local Forms. Note: PDF reader is needed to open these forms (Adobe, Foxit, etc.). Payoff Statement (1) - Free download as PDF File (. The seller should advise its bank of the projected closing date and request a payoff letter. This opinion is uncorrected and will not be published in the printed Official Reports. Decided on July 21, 2009. (Official Form 201A) with this form.