Below you will find links to useful forms and documents for easy and convenient access. Yes, you can transfer a personal loan to a balance transfer card.However, some card issuers don't allow balance transfers from personal loans. Our banking experts are ready to work with you and answer your questions. Here you'll find the information you need to get in touch with us. View answers to the most frequently asked questions from Orange County's Credit Union Members. 1. Say yes (or no) to your awards. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Loan servicing and loan modification information from Carrington Mortgage.