A payoff request can be created and mailed for free. How long does it take to obtain a payoff?One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Filling out this form is straightforward. View our useful forms and documents for easy and convenient access. • The request help option allows the customer to fill out an electronic financial form which is then encrypted and sent to a Loan Counselor to review. You can follow these steps to view your payoff statement online. Log in to your Freedom Mortgage account. The one-time, federally funded California Mortgage Relief Program has awarded all homeowner grants and will not receive any more funding. Alternatively, your lender may have a form you must fill out.