How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.Filling out this form is straightforward. Below you will find links to useful forms and documents for easy and convenient access. In order to process your homeowner mortgage servicing request, you must submit the following: Mortgage Servicing Request Form, Mortgage Servicing Fee. We offer a variety of unique mortgage programs that can help you navigate the affordability issues that are impacting many homebuyers in today's market. All forms should be filled out completely. • The request help option allows the customer to fill out an electronic financial form which is then encrypted and sent to a Loan Counselor to review. We offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership. In the City's fiduciary funds as a private-purpose trust fund.