I'm selling my house with a closing date of January 9th. I received my mortgage payoff letter from Pennymac that is good through January 12th.The payoff statement is a vital document due to the interest on your loan balance, which is added daily. To start the process of getting a mortgage loan, you can visit one of our branches in Riverside, CA or contact one of our Mortgage Loan Officers directly. Make extra monthly payments. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. Loan servicing and loan modification information from Carrington Mortgage. The one-time, federally funded California Mortgage Relief Program has awarded all homeowner grants and will not receive any more funding.