To start the process of getting a mortgage loan, you can visit one of our branches in Riverside, CA or contact one of our Mortgage Loan Officers directly. • The request help option allows the customer to fill out an electronic financial form which is then encrypted and sent to a Loan Counselor to review.Please fill out the form below. ×. Filling out this form is straightforward. Every Home Loan Has a Story. Coastal1 is a full-service bank serving MA and RI with business and personal savings and checking accounts, and home and mortgage loans. All forms should be filled out completely. A lower interest rate gives you a smaller monthly payment. For homeowners that have questions regarding their PACE assessment, please fill out the short form below. While California State law governs the process, it's up to Riverside County to ultimately collect property taxes.