A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.In obtaining the payoff demand statement, sellers can better assess whether the liens are valid or whether they have already been satisfied. A payoff request can be created and mailed for free. How long does it take to obtain a payoff? Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Below you will find links to useful forms and documents for easy and convenient access. • The request help option allows the customer to fill out an electronic financial form which is then encrypted and sent to a Loan Counselor to review. This Manual provides the policies and procedures for the implementation of Riverside County's Permanent Local. Borrowers can apply, lock in a rate and receive a commitment letter within one day.