You can call us or "Contact Us" and request for an Activity Statement, and we will mail one out. How do I find payoff information on my subordinate loan?A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Loan Payment Options. Please include your Sacramento Credit Union Member Number and Loan Identification number when making payments. What is the difference between Principal Balance and Payoff Amount? A student loan payoff letter, also called a payoff statement or loan verification letter, outlines your loan's essential details. Once your auto loan is paid in full, it's important to understand the next steps to take. Review this checklist to ensure a smooth transition.