A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work.This is an example of a payoff letter used in a syndicated loan transaction. This payoff letter (including the defined terms such as Lenders,. The loan payoff statement includes your principal balance, any outstanding interest due, and potentially any prepayment penalty (if applicable). The letter will help the new lender determine your outstanding balance and streamline the closing process. Find answers to frequently asked questions about your Capital One Auto Loan, including credit reporting, payments, and general information. Automatic loan payments are a convenient way to manage your loans and their due dates. If you suspect fraud on a debit transaction, you can now file a claim in the mobile app. First Citizens provides a full range of banking products and services to meet your individual or business financial needs.