Short Sale Payoff Requests. Fill out your loan application completely.You can also contact a banking center associate to initiate the payoff process. In Sacramento, this is at 3636 American River Drive, Ste. 110, Sacramento CA 95864. The entire process, from debt satisfaction to recordation of the release, ordinarily takes roughly four weeks to complete. Once you make your payment, a monthly statement will be generated. To help you manage your loans easily and efficiently, all the forms you might need are here in one place. West Coast Mortgage Group headquarters has been located at 2716 Broadway in Sacramento for over 15 years.