Short Sale Payoff Requests. Request a payoff quote.Call our 24-hour automated service dedicated to payoff quotes at 1-877-505-2894. You'll choose your good-through date up to 30 days. You can follow these steps to view your payoff statement online. Log in to your Freedom Mortgage account. Complete the form below to submit your payoff request. Mail the funds to the address listed in the payoff letter. Wire the funds with the wiring instructions. Complete the Payoff Statement Request Form.