To order a payoff demand, go to Payoff Requests and follow the instructions. A trust deed is always used together with a promissory note (also called "prom note") that sets out the amount and terms of the loan.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Loan Payment Options. Please include your Sacramento Credit Union Member Number and Loan Identification number when making payments. How do I get a payoff for one of my Fifth Third loans? The mortgage payoff calculator helps you find out. Or you can write them to request a payoff letter be sent to you.