A payoff agreement is an informal contract in which a creditor agrees to accept the balance of a debt owed as full payment. This is an example of a payoff letter used in a syndicated loan transaction.This payoff letter (including the defined terms such as Lenders,. Log in to your account online to make a payment, check your loan balance and more. Our Loan Servicing team is always happy to assist you. All payments must be paid in the month they are due. Salt Lake City, UT 84165-0250. The process should take a minimum of 30 days to complete. Loan payment information. Log into Account Center.