Fill out this form to apply. DOWNLOAD. Register or sign in for quick, easy access to view your loan details, make updates, schedule payments and more.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. How to fill out the Payoff Request Letter Templates? A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Log into your account and complete the online Request for Mortgage Assistance form which is located under the Assistance Programs menu. (ii), trustee fees; or. What Are Your Homebuying Goals?