Log in to your account online to make a payment, check your loan balance and more. Our Loan Servicing team is always happy to assist you.Do you have questions? How do I order a payoff statement? Use the Online Buyer Portal to generate a payoff quote. It lays out each fee and dollar still due before you completely pay off your mortgage. Here's how it works. Is there a charge for a payoff statement? Alternatively, your lender may have a form you must fill out. Photo taken in Salt Lake City, United States.