How do I request a Payoff Statement? The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge.Log in to your account online to make a payment, check your loan balance and more. Our Loan Servicing team is always happy to assist you. Do you have questions? The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. How do I order a payoff statement? Use the Online Buyer Portal to generate a payoff quote. New American Funding – Salt Lake City provides informed advice and mortgage lending services to homeowners and future homeowners. A request for a payoff statement is not timely unless the trustee receives the request at least 10 business days before the trustee's sale.