You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app.Login using your username and password. For checking and savings accounts. General Correspondence Discover PO Box 30416. Welcome to the Lovesac. The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. Download third-party Authorization form here. Note: By requesting a Payoff Statement you may incur a fee.