A student loan payoff letter, also called a payoff statement or loan verification letter, outlines your loan's essential details. Any request like this should be sent to Discover Student Loans, PO Box.30421, Salt Lake City, UT 84130-0421. If you are paying off a specific loan or set of loans online, use the "Custom Pay" dropdown to select "Specify for Each Loan". The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. You're saying: "I am submitting more money than what I owe; here is how I want the payment processed. Student loans can be a valuable part of paying for your education. To explore your options, contact your loan servicer directly. If you don't know who your private student loan servicer is, look at a recent billing statement.