Talk with a U.S.-based loan specialist who will explain your options and help you complete your application. 1-866-248-1255. What is a Payoff Agreement?A payoff agreement is an informal contract in which a creditor agrees to accept the balance of a debt owed as full payment. Private Loan Payoff Letter Template offers a clear and professional format for requesting an official statement of your loan payoff balance. A pay for delete letter is a negotiation tool to have negative information removed from your credit report. Use our free payment plan agreement form to spell out all the terms and conditions of a loan if you need to establish a payment schedule with someone. Do you have questions? If you don't know who your private student loan servicer is, look at a recent billing statement. Have questions about Sallie Mae products or services? Get answers to frequently asked questions about student loans, savings, and CD's.