We will provide a payoff statement and accept payment on the account. Complete our Mortgage service or holder of the lien on a property form to receive a copy.Processing time for payoffs statements is up to seven business days, and payoffs will not be processed without proper authorization. We will only issue a payoff good through the next Change Date. If the closing date is past the next Change Date an updated. We are requesting a payoff statement for informational purposes under Section. 32.06(a-6) of the Texas Tax Code. San Antonio, TX 78269-2408. Or Fax to (866) 493-1441. Payoff Statement Form.