A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app. Navigate to the "Estimate Payoff" tab and select "View Payoff Quote". 1In the county the property is located. It's vital that title and escrow professionals find out the exact amount owed at the closing. Buy a home with the right mortgage for your unique needs. Get started with our mortgage calculators, apply online, or speak to a loan officer.