Payoff Requests must be made in writing. You can request a payoff statement online 24 hours a day, seven days a week.To request a statement from Freedom Mortgage, log in to your account or mobile app. Processing time for payoffs statements is up to seven business days, and payoffs will not be processed without proper authorization. Protect your vehicle from those unexpected bumps in the road. Vehicle Protection Plans. Are you trying to get in touch with the customer service team? See our contact information and locations inside. With checking, savings, loans and mobile banking, Union State Bank is ready with the solutions you need. San Antonio v. Hotels.