Payoff Requests must be made in writing. Loan Payoff Request correspondence on SSFCU letterhead. Instructions.Fill out online and submit. The first step is to get in touch with your lender or loan servicer. You can find their contact information on your monthly statements. For assistance setting up automatic payments for your loan, contact us at 210-945-3300 or start a chat in your Online Banking account. The payment must be in the form of cash, cashier's check, or a money order made payable to the Bexar County Clerk. Payoff letters can be calculated for a minimum of 7 days and up to 30 days in advance. These forms allow parents, families, and employers to provide the Child Support Division with additional information so we can better serve you. Explore the best banking services with IBC across Oklahoma and Texas.