Our simple guide makes it easy. A mortgage payoff letter can come in two forms.One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Include the loan or mortgage number. Edit, sign, and share payoff form online. No need to install software, just go to DocHub, and sign up instantly and for free. Please use this form to report any issues with your loan application process. We have representatives ready to answer your questions, help with loan applications and more. Email, chat or schedule an appointment today. To request a loan extension, please use our Loan Extension Request form.