Be sure to have the loan and borrower information ready when you make your request. Use the button above to access the form.According to my bank records, you cashed that check on February 14, 2011. Arrowhead Credit Union branch hours, automated service, Visa after hours card support, mailing address and other contact information. A payoff letter is a document that provides detailed instructions on how to pay off a loan. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. We will not issue a release for a Notice of State Tax Lien that has expired. During a real estate or loan transaction. Explore the best banking services with IBC across Oklahoma and Texas.