Do you need a loan payoff request form? A payoff statement should include the name and address of the lender preparing the statement and be addressed to the lender that requested the payoff.A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. It may be possible to pay off your mortgage loan before the end of the loan term. Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started. A payoff statement or a mortgage payoff letter will typically show the balance you must pay in order to close your loan. Download free financial hardship letter templates and samples. Guild Mortgage is a leading mortgage lender and advisor serving across the United States and specializing in residential home loans.