Creating a payoff letter is essential to any loan or mortgage repayment process. Our free templates and this guide can help you get started.A letter of explanation can clarify your financial situation and get you one step closer to qualifying for a mortgage. The purpose of the letter is to describe why the borrower may not be able to make their mortgage, car loan, or other debt payments. Preapproval letters state how much a lender is willing loan to a borrower. This is an example of a payoff letter used in a syndicated loan transaction. Learn more about mortgage financial hardship and mortgage payment assistance options. View our mortgage financial hardship FAQ for additional information. Financial Aids programs. This is one reason why people hunt for low interest rates on a mortgage.