The City of San José processes requests for payoff demands of existing homebuyer and home repair loans, and affordability restrictions (i.e. Write to us at KeyPoint Credit Union, 2150 Trade Zone Boulevard, Suite 200, San Jose, CA 95131.What is my loan payoff amount? Yes, you can transfer a personal loan to a balance transfer card. However, some card issuers don't allow balance transfers from personal loans. The First Tech Team wants to hear from you. Visit our website to schedule an appointment, send us a secure message, find our phone number, and more. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. How can I make a principal-only payment, including my voluntary pre-payment?