Need to request a Payoff? Please click below to complete our Payoff Request Form.Request a Payoff​​ 3rd party Payoff Requests- Please click on the link and fill out the Payoff request form. Carrington will request income, asset, liabilities and other information in order to pre-qualify you for a loan. Already a customer, and would like to request a payoff Quote yourself, Login to Get a PayOff Quote now. Fill out the form below to request a loan payoff letter. If you have any questions, please contact Loan Customer Service at 1-800-677-6272 option 5, option 2. The City of San José processes requests for payoff demands of existing homebuyer and home repair loans, and affordability restrictions (i.e. Carrington Mortgage Services offers digital services for home purchase and refinancing. Read reviews and more to see if it's right for you.