The City of San José processes requests for payoff demands of existing homebuyer and home repair loans, and affordability restrictions (i.e. Fill out the form below to request a loan payoff letter.If you have any questions, please contact Loan Customer Service at 1-800-677-6272 option 5, option 2. Please accept this as my authorization to issue a payoff statement to. Through an effective date of . Edit, sign, and share payoff letter template online. No need to install software, just go to DocHub, and sign up instantly and for free. General inquiries 24-hour toll free number: 855.855.8805. Skip to Main Content. Form 12277, Application for Withdrawal of Filed Form.