A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan.The City of San José processes requests for payoff demands of existing homebuyer and home repair loans, and affordability restrictions (i.e. What Is a Letter of Explanation? A letter of explanation is your chance to answer any questions a lender might have about your loan application. The release is what removes the lien, which in your case isn't there. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc. Learn more about what a payoff quote is and how to request one. Point's home equity investment empowers homeowners who want a more flexible way to unlock their home equity. Both fees are subject to change each year July 1 according to the engineering news record construction price index for the San Francisco Bay Area. Analysis.