To process your request as quickly as possible, complete the online Loan Payoff Quote form, send a written request or call our Loan Servicing department. A payoff letter shows the remaining balance on your mortgage, including fees, interest, etc.Learn more about what a payoff quote is and how to request one. The payoff demand processing fee is paid in escrow. Please see more information in the Payoff Demand Instructions. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. University Credit Union is a CA-based cooperative that takes pride in serving university communities. Explore solutions including accounts, loans and more. Some lenders have automated systems that walk you through the process, while others require you to speak with a customer service representative.