Mortgage: 631.938.0322. Credit Card Settlement and Negotiation Lawyers and Credit Card Relief and Reduction Attorneys for Suffolk and Nassau Counties, Long Island, New York.See the frequently asked questions from Suffolk Credit Union in Long Island, NY. Visit us online for a list of our FAQs and contact us for more details. The homeowner needs to fill out the application and send it with many documents to their lender. A payoff letter provides instructions on how to pay off a loan with a lump sum before the loan term ends. Learn how payoff letters work. Most taxpayers qualify for a payment plan and can set it up themselves either online or through our Teleplan service at 804.440.5100. Live Chat available Monday-Friday 8am-5pm. Phone Call Center available Monday-Friday 8am-5pm and Saturday 8am-1pm. CARL: About 10 days after the inspection, you will receive a Determination Letter from FEMA in the mail.