The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership. Bank of America customer service information is designed to make your banking experience easy and efficient.Instructions on locating and obtaining a lien release for a title on a vehicle when the lender has closed or has not been located. Obtaining a Lien Release from a Closed or Failed Bank. Bank of America financial center is located at 210 W Washington St Suffolk, VA 23434. Our branch conveniently offers drive-thru ATM services. Need to get in touch? Suffolk Credit Union in Long Island, NY makes it easy to contact us. They can be filled out electronically, then printed. They however can NOT be submitted online, or saved.