For any additional questions please us at (631) 852-2000. The lender should have sent you a document titled Satisfaction of Mortgage.The Satisfaction document needs to be filed with the County Clerk. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. Contact Center: 631.938. 0138 ; Consumer Lending: 631.345. Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. The mortgage payoff statement is a document that provides a comprehensive breakdown of the remaining balance on a mortgage. SmartAsset's New York paycheck calculator shows your hourly and salary income after federal, state and local taxes.