How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement.Most forms may be filled out on your computer, printed and submitted for filing with the Department of State. Welcome to the Suffolk County Clerk's Office. At one time or another either directly or indirectly, every resident of Suffolk County deals with our office. We may offer direct deposit services, including preauthorized deposits (e.g. Contact the Suffolk Police Neighborhood Enforcement Team or fill out the request for Speaker form found on our website under stay informed. You can request a payoff statement online 24 hours a day, seven days a week. To request a statement from Freedom Mortgage, log in to your account or mobile app.