Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. A payoff request can be created and mailed for free.How long does it take to obtain a payoff? The Homeowner Mortgage Servicing Unit is open and available to process your requests during regular business hours. Processing times is currently 8 weeks. There are 6 general ways you can try to avoid a foreclosure. Our VA loan technicians can help you figure out which option is best for you.