Need to request a Payoff? Please click below to complete our Payoff Request Form.Already a customer, and would like to request a payoff Quote yourself, Login to Get a PayOff Quote now. 3rd party Payoff Requests- Please click on the link and fill out the Payoff request form. In order for a borrower to know the exact amount they owe on their loan, they generally have to submit a payoff request to their lender. Carrington will request income, asset, liabilities and other information in order to pre-qualify you for a loan. What is a payoff request and why do you need one? Log in and visit the "Payoff Request" page. My loan was recently transferred to Carrington. Your payoff request can also be faxed to 866-624-6154.