Payment will be sent to lien holder. You will receive a welcome package in 10-15 days after the closing of your loan.This page allows users to request an electronic payoff quote for iSeries and MSP mortgage products. Your 10day payoff letter is crucial to ensuring that your new lender sends the correct amount of money so there is no outstanding loan balance left over. Existing mortgages 800.669. It's the payoff amount 10 days in the future. Bank of America customer service information is designed to make your banking experience easy and efficient. It can take up to six weeks or more to have the lien removed from your car title and make it officially yours. Contact Bank of Texas's dedicated customer support for exceptional service and personalized solutions. A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance.