Under the Loan Information section, you will find a payoff request option that will take you to our payoff request form. Download third-party Authorization form here.Note: By requesting a Payoff Statement you may incur a fee. First, you'll need to make sure your credit score and overall finances show that you're likely to be able to pay the loan. Then select "Make a Payment". On the go or in the house, it's easy to monitor your money, pay bills, transfer funds, apply for a loans and a lot more through our digital channels. Loan Payoff Request correspondence on SSFCU letterhead. Instructions. Fill out online and submit. Complete this form, enclose a voided check and mail it back to us: Credit Human Attn: Payment Systems PO Box 1356. San Antonio, TX 78295-1356.