Obtaining a Lien Release from a Closed or Failed Bank. The FDIC may be able to assist you in obtaining a lien release if the request is for a customer of a failed bank that was placed into FDIC receivership.Bank of America customer service information is designed to make your banking experience easy and efficient. A Banking Center Manager II is responsible for leading a team of sales and service professionals to meet and exceed sales goals and service targets. You can use a permanent resident card, foreign passport, or Matricula Consular as a photo ID. You'll also have to fill out a W8BEN form. To enroll in Travis Credit Union's Direct Deposit program through your employer, please click the "Download Form" button and return it to your payroll office.