Real Estate Payoff Statement Request Contact Loan Servicing. Travis Quick-Payâ„¢ (707) 449-4000 or (800) 877-8328.Our Travis Quick-Pay service allows you to make a loan payment or credit card payment using a debit card, or your checking or savings account. How can I request a payoff statement? Contact your servicing bank (where you make your monthly mortgage payments) and request a payoff statement. A mortgage payoff letter can come in two forms. One form tells borrowers the remaining principal amount and interest they have to pay to close out the loan. Filling out this form is straightforward. Looking to get a mortgage or refinance your home in Wichita, KS 67202? Home loans, including rules for a standard payoff statement form.