We are requesting a payoff statement for informational purposes under Section. 32.06(a-6) of the Texas Tax Code.Depending on your lender, you may have to sign in to an online account, call a helpline, or send a formal letter to start the request process. Visit the TCAD Forms Database to locate the form you need, fill it out, and submit it to their office. Real Estate Payoff Statement Request Contact Loan Servicing. Travis Quick-Pay™ (707) 449-4000 or (800) 877-8328. How can we help you? If you're interested in Colliers Mortgage, fill out the form below and we will get back to you right away. Of Ed. has ended the IDR Waiver period. We've put together this guide to help first-time homebuyers understand how escrowed property taxes are generally handled at closing in Texas.