A mortgage payoff statement details the total amount needed to fully pay off a loan as of a specific date. The payoff amount isn't just your outstanding balance; it also encompasses any interest you owe and potential fees your lender might charge.How do I request a payoff? You may obtain and instant payoff through the "Documents" tab and "Payoff Statement". Call (800) 999-6227 to request a 30-day payoff statement. Utah High Education Assistance Authority (UHEAA). This form is furnished to give you a statement of actual settlement costs. A 10day payoff refers to the time it takes for your new lender to pay off your old loans during a refinance. Log in to your account online to make a payment, check your loan balance and more. Our Loan Servicing team is always happy to assist you.